Five stages. The same delivery pod stays on your account throughout — including support after launch.
A scoping call, followed by structured interviews with the people who'll actually use the system. We leave this stage with a documented workflow map and a rough budget range — not a full proposal yet.
A fixed-scope proposal or a staffing plan for a dedicated team, with a phased delivery plan. We flag anything likely to be a scope risk before you sign, not after.
Two-week delivery cycles with a review at the end of each. You see working software, not just progress reports, from the first cycle onward.
Staged rollout — typically a pilot group before a full switch-over — plus monitoring, a runbook, and training for your team.
A support window is included post-launch, and most clients move to a retainer for ongoing feature work once the initial build stabilizes.
A weekly async update, a standing bi-weekly review call, and direct access to the engineering lead — not a single account manager relaying messages.
You get access to a shared project board so you can see exactly what's in progress at any time, not just what's on the next invoice.
Access to the people who do the work today, honest feedback during review cycles, and a single decision-maker who can approve scope changes without a multi-week internal loop.
We'll walk through the process against your actual timeline on the first call.